FREQUENT QUESTIONS

WHY CAN I NOT LOG IN?

Are you sure you already have your own account? If you don't have it, registering is very simple. Click on the link  "Account"  in eb8a2d_to the right, then click on "Account" on the 43d6f8-3d6-un  and follow the instructions. Once registered, to log in, simply provide your email and the password you have chosen.

HOW CAN I RECOVER MY PASSWORD?

Click on the link "Forgot your Password?" _ Cc781905-5cde-3194-bb3b-136bad5cf58d_which you find  in page Account. You will be asked to provide your_direct_cc781905-bad5cf58d_ you are registered. You will receive a verification code in the your inbox and you will have to report it in the_cc781905-5c3d81_d_c781905_d_c3bd81_b3bd8-136bd81_b 3194-bb3b-136bad5cf58d_Visualizzerai quindi una pagina dove potrai creare una nuova password._cc781905-5cde-3194-bb3b -136bad5cf58d_ If you do not receive any mail with the code check spam messages are often sent in the spam mail. If the problems persist we ask you to fill in the contact form_cc781905-5cde-3194-bb3b-136bad5cf58d. We will be at your disposal . 

HOW CAN I CHANGE MY MAIL ADDRESS AND MY PERSONAL DATA?

If you have changed your email address and want to change it in your profile, write to us by filling in the  contact form specifying your request and indicating all your details: we will modify it as soon as possible.

HOW CAN I ORDER ONLINE?

  1. Log in to your account or create it;

  2. Choose your items and put them in the cart ;

  3. Check if your cart contains all the desired items in the right quantities clicking on the symbol of the cart_cc781905-5cde-3194-bb3b_ 136bad5cf58d_clicking on the symbol of the cart_cc781905-5cde-3194-bb3b-136bad5cf -bb3b-136bad5cf58d_and proceed with the checkout;   

  4. If you want you can add a greeting card for your recipient, please select option _cc781905-5cde-3194-bb3b-136bad5cf5890_prima_bad5cc3-136bad5cf5890_prima_cc7de-5 -3194-bb3b-136bad5cf58d_ proceed with checkout;  

  5. To complete your order,  select or enter the address of shipping, _cc781905-5cde-3194-bb3b-136bad5cf58905_ il_cc7d81met and payment  e _cc781905-5cde-3194-bb3b-136bad5cf58d-click on_cc781908-5cde_ 3194bbadd-136bcc5_cc7819081-5cde_ 3194bbadd-136bcc5 -... -bb3b-136bad5cf58d_checkout 

  6. Una volta finalizzato l'ordine riceverai una conferma via_cc781905-5cde-3194- bb3b-136bad5cf58d_email after a few minutes .

CAN I CHANGE MY ORDER AFTER CONFIRMATION?

Being di an automated service, it is not possible to make changes independently. -3194-bb3b-136bad5cf58d_ by writing to us via the form which you find_cc781905-5cde-3194-bb3b_badd-136c5-3194-bb3b-136bcc5-address:Help \ Mennella. The order can be modified or canceled only if in preparation status. If the order has already been prepared or sent  it will no longer be possible to make any changes. 3194-bb3b-136bad5cf58d_the composition of the order.  

CAN MY ORDER BE SHIPPED TO MULTIPLE RECIPIENTS?

  It is not possible share an order and indicate multiple shipping addresses. only one shipping address.